Common questions
Do I need a card to start the trial?
No. The 30-day trial is free and does not ask for a card.
How do customers pay for online orders?
Your online shop does not take payments. The customer sends the order to your Telegram, then your staff confirm it and take payment by KHQR or cash, the way you do today.
Do I need special equipment?
No. It runs in the web browser on a phone, tablet or computer. A USB or Bluetooth barcode scanner works if you have one, and phones can also scan with the camera.
Can my staff use it on their phones?
Yes. Link a staff member to Telegram once. They get their tasks there and can open the staff app to sell and see orders. Their role decides what they can see.
Can I use riel?
Yes. Your shop can price in dollars or riel. With dollar prices you can also show riel, rounded to the nearest 100 riel or another step you choose.
How much does it cost?
$23.99 per month after the free 30-day trial, tax included. One plan with every feature.
How do I cancel?
Any time in Settings → Billing. Your shop keeps working until the end of the month you paid for, and you are not charged again.
Can I get a refund?
Yes: a full refund if you ask within 14 days of your first payment. See the refund policy for the details.
Can I track expiry dates?
Yes. When you receive stock, add the expiry date of each batch. The stock list marks items that expire soon, and a Telegram alert can list them for your staff.
Is my shop's data private?
Yes. Your data belongs to you and is only used to run your shop. Each shop is kept separate, and staff see only what their role allows.